Recent Water Damage Posts

Flood Insurance - Do you need it?

2/18/2019 (Permalink)

At SERVPRO of Southwest Mobile, we have helped people all over the country recover from the aftermath of flooding.  From rising rivers to hurricane damage and even winter storms, we have seen it all as part of the SERVPRO Disaster Response Team.  All too often, we have seen homeowners left to deal with the devastating effects of flooding with no insurance policy in place.  We want to use our experience and knowledge to help you be better prepared should the unexpected strike.  Did you know that floods are the most common natural disaster, costing approximately $8.2 billion dollars in property damage annually?  Did you also know that most homeowners or renters’ policies do not cover flood damage?  You may think you don’t need it because you aren’t in a high-risk flood zone, but you could be wrong.  Over 20% of flood claims come from outside of these “high-risk” areas.   Federal disaster assistance may be available, but this is often a loan that you will have to pay back or FEMA grants that provide much less than is needed for recovery.  At SERVPRO of Southwest Mobile, we pride ourselves on being “Ready for whatever happens” and we want to help you be ready too.  Talk to your insurance professional about your options for protecting your home or business from the dangers of flooding.  For more information on the National Flood Insurance Program, CLICK HERE to be taken to the FEMA website.

Categories of Water Loss

2/5/2019 (Permalink)

Did you know that the way a water loss is cleaned up depends on a variety of factors?  When it comes to water damage, the mitigation process is definitely not a one size fits all kind of formula.  The first thing when evaluate when called to a water loss is the category of the water.  There are tree basic categories of water loss:

Category 1 – “Clean Water” Source of water does not contain contaminants that pose a substantial threat to humans “clean water”.  Examples include broken supply lines, tub overflows, or malfunctions of water lines leading to certain appliance such as an ice maker line.

Category 2 – “Grey Water” Refers to water that contains a significant amount of chemical, biological or physical contaminants.  Examples include toilet overflow (urine only), sump pump failures and overflows from dishwashers or washing machines.

Category 3 – “Black Water” Extremely unsanitary containing harmful bacteria and possible disease-causing agents.  This includes sewage backup, toilet overflows containing feces, rising flood waters from rivers, streams or seawater.

The approach for cleaning each category of water is dramatically different.  When dealing with category 2 and 3 water losses it is imperative that we follow strict protocols to protect the health of our employees and customers.  At SERVPRO of Southwest Mobile, we follow all IICRC and OSHA standards to ensure the safety of everyone involved. 

Water Damaged Textile Cleaning

1/10/2019 (Permalink)

At SERVPRO of Southwest Mobile, we want to be your “one stop shop”.  As part of that commitment, we invested in state-of-the-art technology to clean textiles.  The Esporta machine gives us the capabilities to clean a wide variety of soft contents.  This revolutionary system can also safely clean leather goods, sports items and shoes.  We have even safely cleaned porcelain dolls in this amazing machine!  The combination of specially formulated cleaning solvents along with the 4-quadrant chamber system flushes out 99.9999% of contaminants.This means that we can even clean items that have been affected by flood waters or sewage.  This allows us to salvage your treasured items that would have been tossed in years past.  The Esporta is just one step in our custom textile cleaning system.  We have developed an entire process that includes custom drying chambers, steaming, hanging and folding to return your contents in pristine condition.

Fire on the Water

12/24/2018 (Permalink)

When we discuss fires, most people think of their homes and businesses, but we don’t think about fire mixing with water.  Recently in our area their were a series of fires that got us to thinking about a neglected category of fire education, fire on the water.  At SERVPRO of Southwest Mobile, we realize that our customers live in an area abundant with a variety of wetlands and rivers, as well as Mobile Bay and the Gulf of Mexico.  A vast number of you use boats frequently to explore these areas for recreational and occupational purposes. Most people have never even thought about the possibility of their vessel catching fire, but it happens more often that you would think. According to Boat U. S. Marine Insurance nearly 32% of all boat fires were caused by an electrical malfunction making it the most common source.  Believe it or not only roughly 5% of boat fires are attributed to a fuel source. It is important to maintain your boat properly and check regularly for loose or frayed wiring. You should have it inspected regularly by a professional as well. Make sure to follow all U. S. Coast Guard guidelines and always have a fire extinguisher on the boat.

By the Numbers

12/18/2018 (Permalink)

Whether it is a small loss or a complete flood situation, water damage is always an unsettling experience.  Nearly 93% of all losses could have been prevented and we want to help you protect your home or business from the unexpected.  From leaking pipes to a natural disaster, the term “water damage” can cover a variety of situations. It is important that you check your homeowner’s policy and truly understand your coverage limits.  If you think it will never happen to you, think again. According to statistics set forth by the American Insurance Association, nearly 40% of current homeowners have experienced some form of a water damage loss.  It is the second most common reason for filing an insurance claim in the United States and causes billions in property damage each year. The most common cause of water damage is completely preventable! Broken pipes and hoses from ice maker lines, dishwashers and washing machines are the number one culprit.  Did you know that nearly 250 gallons of water can escape from a 1/8-inch crack in a typical household pipe in a 24-hour period? You can visit your local home improvement store to replace old pipes with new materials for an easy fix. Nobody can ever predict the future, but knowledge is always your best line of defense!  If you experience water damage, remember that SERVPRO of Southwest Mobile is available 24/7 to help…call us at 251-343-0534.

Like It Never Even Happened

12/18/2018 (Permalink)

Your home is quite possibly the biggest investment you will ever make.  When water damage strikes, it can be one of the most stressful events you will ever encounter.  Choosing a restoration company may seem overwhelming but choosing SERVPRO means that you will have peace of mind.  SERVPRO has been the leader in the restoration industry for more than 50 years.  Here along the Gulf Coast, SERVPRO of Southwest Mobile is the clear choice when water takes over your home.  Our certified technicians utilize the latest techniques in the industry to “Make it like it never even happened.”  In addition to experience and training, we have put systems in place to make the process as seamless as possible for our customers.  We will handle everything and help you navigate this stressful and often confusing process.  When happens, leave it to the experts at SERVPRO of Southwest Mobile.  We are here to take of you!

Faster to Any Disaster

12/7/2018 (Permalink)

At SERVPRO of Southwest Mobile, we understand that even a minor water damage in your home can feel like a disaster.   You want help and you want it fast!  That is why we have systems in place to ensure that you receive the fastest response when a water loss strikes your home.  Our first responders will arrive onsite to assess the damage within in one hour and we will have crews working to make it “Like it never even happened” within three hours.  Here in the Mobile area we are no strangers to flooding.  Whether it be a simple summer storm or a tropical system, we have seen it all and SERVPRO of Southwest Mobile County has been Here to Help®.  Our experience combined with our highly trained team and cutting -edge technologies means that we provide the best service available to our customers.  If you experience water damage in your home give us a call at 251-343-0534.

What To Do Until Help Arrives

5/31/2018 (Permalink)

Water Damage What To Do Until Help Arrives We are here for you 24/7!

What to do until help arrives…

Despite your best efforts to learn and implement precautions to prevent a water damage, it is often out of your control.  At SERVPRO of Southwest Mobile, we often talk about preparedness tips to prevent or minimize the impacts of a water loss situation.  But we also want you to understand the best ways to reduce the impacts after the damage has occurred. Before doing anything you need to make sure that the home is safe to enter.  After a catastrophic flood event there may be electrical hazards, structural safety issues and contaminated water present. However, after a water loss due to burst pipes, leaking water lines or other household causes, your first step would be to locate and stop the source of the loss. Wipe wood, furniture or other belongings to remove excess water.  If possible, place styrofoam or wooden blocks underneath furniture to prevent it from sitting in standing water. Relocated smaller contents to an unaffected area of the house. Move any rugs or floor coverings as well. At SERVPRO of Southwest Mobile, we guarantee that a technician will be on-site beginning work within 3 hours. Until help arrives, utilizing these tips could help you minimize costs and save contents after a water loss.  

SERVPRO Magic

2/28/2018 (Permalink)

Water Damage SERVPRO Magic Commercial Water Loss in Mobile, AL

We have been told by many of our clients that the work we do is like “magic”.  Everything is wet and then suddenly its all dry and restored to its preloss glory.  Well folks, sorry to disappoint but the team members at SERVPRO of Southwest Mobile aren’t magicians and we don’t have a bright green magic wand. Our highly trained technicians are actually experts in the “science of drying”.  Drying is a complicated process that requires a working knowledge of psychrometry in order to fully dry a structure.  A psychrometer is a tool used to measure the humidity within the atmosphere.  Water can damage structures through both direct contact and by being absorbed through water content in the air.  It is critical that the moisture content of the air be monitored to ensure the effectiveness of the in place drying methods.  At SERVPRO of Southwest Mobile, our team members have undergone rigorous training to become experts in the “science of drying”.  They hold various IICRC certifications including:

  • Applied Structural Drying

  • Commercial Drying Specialist

  • Water Damage Restoration Technician

 

5 Quick Tips on Being Prepared Before Water Strikes

12/27/2017 (Permalink)

Water Damage 5 Quick Tips on Being Prepared Before Water Strikes Office Building Water Loss in Mobile , AL

Consider these 5 tips to better prepare. Water Damage can be traumatic, but being prepared can put you at ease.  

  1. Look up your insurance coverage. Most renter’s or homeowners insurance policies don’t cover flooding, or even a sewer backup. Find out what coverage you have.
  2. Keep a record of all of your belongings. Take photos and keep copies of a receipt or other documents for the more valuable items. Store a copy of these records online or at another location. If you do experience water damage, it can be easy to forget about certain items.
  3. Take steps to limit the risk of water damage within your home by checking pipes frequently and paying attention to any indicators of water damage, such as dripping sounds in the walls, dark spots on the ceiling, or significant change in your water bill.
  4. Set up your home so that it is less at risk of damage from heavy rains or flooding by ensuring that your roof is sound. Make sure there are no cracks in the foundation. Check that the landscaping around your home is sloped to direct water away from your foundation, rather than toward it.
  5. Find an expert you can count on. Water damage can be overwhelming, and you don’t want to be desperately searching for a water restoration expert at 3 AM when the pipes break.

About SERVPRO of Southwest Mobile

SERVPRO of Southwest Mobile specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Do You Have Water Damage?

12/27/2017 (Permalink)

Water Damage Do You Have Water Damage? Water Damage from Hurricane Nate in Mobile, AL

GOT WATER DAMAGE?

We are here to help, SERVPRO responds immediately. SERVPRO of Southwest Mobile proudly serves each of our clients, from residential to commercial.  We will be on site quickly and our staff will give you the personalized attention you deserve.  We specialize in the cleanup of water damage, fire damage, smoke damage, mold removal, trauma cleanup, vandalism cleanup, carpet cleaning and duct cleaning.  Let us help you make it, “Like it never even happened.”  Visit our website to see Before and After Pictures and other Blogs. SERVPRO of Southwest Mobile is ready 24/7 for any of your needs. We are a locally owned family company right here in Mobile County. 

The Do's and Don'ts of Water Damage in Mobile, AL

12/27/2017 (Permalink)

Water Damage The Do's and Don'ts of Water Damage in Mobile, AL Water Damage is scary in Mobile, AL

No one wants to come home to a flooded home or to wake up to the sound of a broken pipe spraying water on valuable furniture and household possessions. However, the possibility of water damage occurring in your Mobile, AL home is very real. Whether it is a pipe burst or a weather-related issue, it is important to arm yourself with some basic knowledge to deal with this type of emergency before it happens.

Here are a few tips to help in the event of water damage in your Mobile, AL home or business:

  • First, ascertain whether it safe to stay in the house.
  • Make sure there are no active electrical devices or outlets immersed in or near the water.
  • Note that wet floors are slippery and “slip and fall” hazards are some of the most prevalent concerns.
  • Keep in mind that wet materials can be VERY heavy.
  • Have your plumber’s phone number ready and available.
  • Contact your SERVPRO of Southwest Mobile 251-343-0534

While waiting for your SERVPRO Professional to reach your location, here is what you CAN do:

  • Shut off the water
  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air condition on for maximum drying in the Summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects and other prized possessions to a safe, dry place
  • Gather loose items from floors.

What NOT to do After Flooding:

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.

Unseen Water Damage Is Not Good Water Damage

12/27/2017 (Permalink)

Water Damage Unseen Water Damage Is Not Good Water Damage You may not see it, but it's there. Thermal Camera use in Mobile, AL

There's no such thing as small disaster. Especially when the water you don't see contains bacteria - or causes mold, rot, and other unseen damage. Water damage can affect the value of your property. So before you get out the mop bucket and box fan to try and clean it up yourself, consider how this will affect your property.

Here at SERVPRO of Southwest Mobile, we understand how disruptive unseen water damage can be for your business. For this reason, we offer 24-hour emergency response and, under normal circumstances, will have a trained, uniformed Franchise Professional on-site within four hours to begin emergency mitigation services. By responding quickly with a full line of water cleanup and restoration services, we can help YOU regain control quickly while drying, deodorizing, and protecting your facility and its contents.

So, before you risk further damaging the value of your facility by attempting to clean up the mess yourself, give us a call at 251-343-0534 and we'll work to make the disaster, "Like it never even happen

Can you Spot Water Damage?

12/12/2017 (Permalink)

Water Damage Can you Spot Water Damage? Thermal Imaging can detect Unseen Water Leakage

In general, a house is one of the biggest investments you will make in your lifetime. In order to protect that investment, you should vigilantly look out for household problems and address them before they worsen.

One such dreaded homeowner issue is water damage. If left unattended, residential water damage can detrimentally impact the structure or spawn other complications, including mold that poses a health risk to inhabitants. Here are several methods for detecting water damage within your house.

1. Check the Floors
No matter what kind of flooring you have, it will manifest signs of water damage. For tile and wood, look for cracked, buckling or warped flooring. When it comes to carpet, be wary of damp spots, gradual rises, soft spots or the smell of mold and dampness.

2. Look for Stains
Water stains on the floor around the bathtub, toilet or sink, as well as stains on ceilings and walls, are some of the most obvious signs of water damage. Unusual stains could indicate there is a leaky pipe or drain inside the wall. Cracks in the drywall or areas that appear swollen and are soft to touch also may signify trouble. Peeling paint is another sign of loose water within wall spaces. As the drywall gets saturated, paint can lose adhesion.

3. Inspect Outside
Observe the exterior of your house. What you want to look for are pools of standing water that can indicate poor drainage in the yard, gutter spouts that aren’t transporting water far enough from the house or leaky rain gutters. Any of those issues could threaten the foundation of your house. Additionally, common signs of water damage on the roof may include pools of water; cracked, curled or missing shingles; or broken flashing.

4. Watch for Rust and Mold
Inspect your water heater and check for rust on the tank or damp spots on the floor. A rusted tank could indicate a slow leak. Additionally, corrosion around pipe connections could be caused by water seepage. Visual signs of active mold growth mean moisture is contacting microscopic mold spores, often in the nooks and crannies of your home. Finally, don’t rely solely on sight. When water stagnates, mold and bacteria can grow, producing a musty, unpleasant smell.

What to Do with Water Damage?

6/25/2017 (Permalink)

GOT WATER DAMAGE?

We are here to help, SERVPRO responds immediately!

SEVRPO of Southwest Mobile proudly serves each of our clients, from residential to commercial.  We will be on site quickly and our staff will give you the personalized attention you deserve.  We specialize in the cleanup of water damage, fire damage, smoke damage, mold removal, trauma cleanup, vandalism cleanup, carpet cleaning and duct cleaning.  Let us help you make it, “Like it never even happened.”  Visit our website to see Before and After Pictures and other Blogs. SERVPRO of Southwest Mobile is ready 24/7 for any of your needs. We are a locally owned family company right here in Mobile County.  343-0534

Wood Floors After Water Damage

6/25/2017 (Permalink)

Blog | SERVPRO Franchise Website Administration

Blog | SERVPRO Franchise Website Administration

If you have water damage at home, call SERVPRO of Southwest Mobile.  Some jobs need expert equipment and materials to remedy and warped hardwood floors are one of those jobs. The following tips can be started before we arrive onsite.

After removing wet items from the area, use a wet vacuum, such as a ShopVac, to remove as much of the water as possible. Go over the entire area multiple times, because even when you can’t see any more water on the floor, the vacuum may be still working to suction the rest of the water out of small cracks and crevices in the floor. Next, clean the surface with a disinfectant floor cleaner that doesn’t foam or suds. Something like Mr. Clean is a good choice.

Next, put a dehumidifier in the affected area and leave it running for at least a full day to further dry out the area. Also, consider putting fans in the room to help with the drying process. If it’s not humid outside or raining, you can open any windows as well.

When the floor is completely dry, check for signs of mold or mildew, and if you see any, treat it with a paste-like mixture of baking soda and water. Do not use bleach on your wood floors. If you can address the water damage problem right away, it’s more likely you’ll be able to salvage them. According to the EPA, mold can start growing in moist areas within 48-72 hours of the first initial contact the floors have with moisture. Time is critical when drying out hardwood floors affected by water and excess moisture.

Seeking out professional help is a good idea when the problem is in a large area or you think it’s not something you can handle yourself. SERVPRO of Southwest Mobile has sophisticated commercial equipment that helps pull moisture from underneath the floorboards for effective drying and allowing moisture to be released, even from the smallest of places. Moreover, if the damage occurs as the result of a natural disaster or some other weather event, your homeowner’s insurance may cover all or part of the damages that occur, so keep that in mind as well.

Who can restore important documents and paperwork for medical records or legal proceedings in Mobile County?

2/19/2017 (Permalink)

Water Damage Who can restore important documents and paperwork for medical records or legal proceedings in Mobile County? We can save your records and paperwork after a disaster.

SERVPRO can!


SERVPRO of Southwest Mobile uses a process called Sublimation when saving your important documents. What we do is first stabilize your records by freezing them and then inventory or cataloging takes place.


The actual process of sublimation is a freeze drying procedure that causes the ice in the frozen documents to convert directly to vapor using a combination of temperature control and pressure. The vapor is then immediately extracted which allows the vapor to bypass the liquid state and ensures your document will be dry.


Most documents will never look brand new again, but the document restoration service SERVPRO provides does produce a usable document that can then be restored or filed and reused in its original capacity.


For your document restoration needs in Mobile, call SERVPRO today! 343-0534


SERVPRO offers the resources to each of  the clients in all stages of their needs. We will walk you through each step of the process.


We will make it, "Like It Never Happened." 

SERVPRO Water Mitigation Process

12/21/2016 (Permalink)

Water Damage Cleanup & Restoration

SERVPRO can provide a solution to your property's (regardless of whether it's your home or business) water damage needs.

- Uniformed employees will arrive on-site usually within four hours of notification to begin providing a resolution to the water damage situation

- Technicians communicate their assessment with the property manager or owner in detail before beginning the cleanup and restoration process

- Our employees utilize industry guidelines, knowledge, training and industrial equipment to examine the extent of the damage

- Restoration services include moisture detection, water extraction, dehumidification and contents inventory

- Closing the event work order in a timely manner through electronic claims reporting, consistent communication and professional restoration techniques

- SERVPRO is available 24 hours a day, 365 days a year, no matter rain, hail or snow 343-0534

Faster to your water damage problem in Mobile

12/1/2016 (Permalink)

 

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Southwest Mobile provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Southwest Mobile arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 343-0534

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Southwest Mobile

SERVPRO of Southwest Mobile specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.