Recent Posts

After the Storm

4/9/2019 (Permalink)

When you mention storm response, the first thing that comes to mind for most people is a devastating natural disaster such as a hurricane, tornado or epic flood event.  But storms don’t have to be catastrophic to cause extensive damage.  Here at SERVPRO of Southwest Mobile, we have seen spring storms wreak their own havoc on homes and businesses in the area.  The stormy spring months of April and May often bring with them significant rainfall, strong winds and even the threat of tornadoes or hail damage.  Much like the pop-up summer storms that are so prevalent here along the Gulf Coast, it is nearly impossible to prepare for these unexpected weather events.  However; after the storm has passed, there are some steps you can take to ensure the restoration and repair process is as easy as possible.  First, be sure to take photos of damage and contact your insurance agent as quickly as possible.  If you have water in your home due to damaged interior or exterior plumbing, turn off the water supply as soon as you can safely do so to minimize further damage.  Next, you want to call a qualified, certified professional restoration company like SERVPRO of Southwest Mobile as soon as possible to begin to mitigate the water loss.   You may not be able to prevent damage, but having a plan of action in place can help reduce the costs and disruption of the repairs.  If you ever experience storm damage, give us a call at 251-343-0534.

Fire Restoration Terms Defined

3/4/2019 (Permalink)

The aftermath of a fire in your home can leave you overwhelmed and confused.  Communication is a critical part of the recovery process and we are “Here to help”® you every step of the way.   To ensure the communication process runs smoothly, we want to make sure you are familiar with terms commonly used in the fire restoration industry.

  • Packout – boxing contents to transport to an off-site facility for cleaning
  • Contents – the possessions within your home including furniture, textiles, electronics, jewelry, appliances, sporting equipment, toys, etc.
  • Structure – the physical makeup of the building including walls and roof
  • In-place Cleaning – cleaning contents on-site
  • iCat – inventory system to document contents being packed for transport and off-site cleaning
  • Textiles – clothing, bedding, linens, etc.

If you experience a fire in your home, you can rest assured that SERVPRO of Southwest Mobile will be here to answer your questions an make the process as easy as possible for you. 

Flood Insurance - Do you need it?

2/18/2019 (Permalink)

At SERVPRO of Southwest Mobile, we have helped people all over the country recover from the aftermath of flooding.  From rising rivers to hurricane damage and even winter storms, we have seen it all as part of the SERVPRO Disaster Response Team.  All too often, we have seen homeowners left to deal with the devastating effects of flooding with no insurance policy in place.  We want to use our experience and knowledge to help you be better prepared should the unexpected strike.  Did you know that floods are the most common natural disaster, costing approximately $8.2 billion dollars in property damage annually?  Did you also know that most homeowners or renters’ policies do not cover flood damage?  You may think you don’t need it because you aren’t in a high-risk flood zone, but you could be wrong.  Over 20% of flood claims come from outside of these “high-risk” areas.   Federal disaster assistance may be available, but this is often a loan that you will have to pay back or FEMA grants that provide much less than is needed for recovery.  At SERVPRO of Southwest Mobile, we pride ourselves on being “Ready for whatever happens” and we want to help you be ready too.  Talk to your insurance professional about your options for protecting your home or business from the dangers of flooding.  For more information on the National Flood Insurance Program, CLICK HERE to be taken to the FEMA website.

Commercial Cleaning Experts

2/5/2019 (Permalink)

When it comes to cleaning your office or commercial workspace, having a regular janitorial service is great for the day to day maintenance, but for heavy duty situations you really need an expert.  Whether it’s carpet and tile cleaning, duct cleaning or deodorization SERVPRO of Southwest Mobile can get the job done.  Everyone knows we are experts in cleaning up after fire or water, but we are also highly trained in the specialized training that our commercial clients require.  At SERVPRO of Southwest Mobile, we have worked hard to set ourselves apart as the experts in commercial cleaning.  As we like to say, “If we haven’t cleaned it or don’t know how to clean it, we will figure it out.” This approach to continually learning new skills to meet the needs of commercial and industrial businesses has led us to expand our services and gain experience to truly be the best at what we do.  From airplanes, to industrial warehouses and even textiles from work rigs, we have done it all.  Give SERVPRO of Southwest Mobile a call to find out more about how we can help you get your business in pristine condition.  

We Know Property Management

2/5/2019 (Permalink)

At SERVPRO of Southwest Mobile, we work with a wide range of types of property managers.  The term property management is defined as:

The process of managing property that is leased to a tenant.  This includes handling all of the day-to-day activities that are centered around this specified property.  Properties may include residential, commercial and/or industrial real estate including single family dwellings, apartment complexes, hotel facilities, condominium units and shopping centers.  

We know that property management encompasses an exponentially large pool of possible remediation/maintenance scenarios.  We have developed customized cleaning services to meet the needs of each vein of the property management industry.  We have undergone additional training targeted towards facing the unique mitigation challenges that a large or multi-tenant property may present.  We are also in the business of operating a business, so most importantly we understand that downtime means revenue lost.  We have the experience to get any job, no matter how large, done quickly and efficiently.  We also offer a free service to help you prepare for the unexpected.  Our Emergency Ready Profile can help save time and money should you experience damage.  Call our offices at 251-343-0534 for more information. 

Categories of Water Loss

2/5/2019 (Permalink)

Did you know that the way a water loss is cleaned up depends on a variety of factors?  When it comes to water damage, the mitigation process is definitely not a one size fits all kind of formula.  The first thing when evaluate when called to a water loss is the category of the water.  There are tree basic categories of water loss:

Category 1 – “Clean Water” Source of water does not contain contaminants that pose a substantial threat to humans “clean water”.  Examples include broken supply lines, tub overflows, or malfunctions of water lines leading to certain appliance such as an ice maker line.

Category 2 – “Grey Water” Refers to water that contains a significant amount of chemical, biological or physical contaminants.  Examples include toilet overflow (urine only), sump pump failures and overflows from dishwashers or washing machines.

Category 3 – “Black Water” Extremely unsanitary containing harmful bacteria and possible disease-causing agents.  This includes sewage backup, toilet overflows containing feces, rising flood waters from rivers, streams or seawater.

The approach for cleaning each category of water is dramatically different.  When dealing with category 2 and 3 water losses it is imperative that we follow strict protocols to protect the health of our employees and customers.  At SERVPRO of Southwest Mobile, we follow all IICRC and OSHA standards to ensure the safety of everyone involved. 

Dryer Vent Cleaning

1/28/2019 (Permalink)

You may think that you have checked all the boxes when it comes to protecting your home from fire, but can you name the most overlooked source of home fires?  This culprit accounts for more than 2,900 home fires and $35 million dollars in property damage each year.  Would you be surprised to learn that we are referring to home dryers?  There are a variety of ways that dryers can inadvertently cause fires.  Not properly cleaning lint filters and dryer vents accounts for nearly 34% of those fires.  When was the last time you had your vents cleaned?  The general recommendation is that dryer exhaust vents be cleaned and inspected at least once a year to prevent buildup that could lead to a fire.  Those recommendations are based on a typical size household with standard use.  Commercial dryers or those used for more than the standard purposes should be cleaned more frequently. Did you know that SERVPRO of Southwest Mobile offers dryer vent cleanings as part of our wide range of specialized cleaning services?  Give us a call today at 251-343-0534 to schedule your cleaning

Water Damaged Textile Cleaning

1/10/2019 (Permalink)

At SERVPRO of Southwest Mobile, we want to be your “one stop shop”.  As part of that commitment, we invested in state-of-the-art technology to clean textiles.  The Esporta machine gives us the capabilities to clean a wide variety of soft contents.  This revolutionary system can also safely clean leather goods, sports items and shoes.  We have even safely cleaned porcelain dolls in this amazing machine!  The combination of specially formulated cleaning solvents along with the 4-quadrant chamber system flushes out 99.9999% of contaminants.This means that we can even clean items that have been affected by flood waters or sewage.  This allows us to salvage your treasured items that would have been tossed in years past.  The Esporta is just one step in our custom textile cleaning system.  We have developed an entire process that includes custom drying chambers, steaming, hanging and folding to return your contents in pristine condition.

Fire on the Water

12/24/2018 (Permalink)

When we discuss fires, most people think of their homes and businesses, but we don’t think about fire mixing with water.  Recently in our area their were a series of fires that got us to thinking about a neglected category of fire education, fire on the water.  At SERVPRO of Southwest Mobile, we realize that our customers live in an area abundant with a variety of wetlands and rivers, as well as Mobile Bay and the Gulf of Mexico.  A vast number of you use boats frequently to explore these areas for recreational and occupational purposes. Most people have never even thought about the possibility of their vessel catching fire, but it happens more often that you would think. According to Boat U. S. Marine Insurance nearly 32% of all boat fires were caused by an electrical malfunction making it the most common source.  Believe it or not only roughly 5% of boat fires are attributed to a fuel source. It is important to maintain your boat properly and check regularly for loose or frayed wiring. You should have it inspected regularly by a professional as well. Make sure to follow all U. S. Coast Guard guidelines and always have a fire extinguisher on the boat.

By the Numbers

12/18/2018 (Permalink)

Whether it is a small loss or a complete flood situation, water damage is always an unsettling experience.  Nearly 93% of all losses could have been prevented and we want to help you protect your home or business from the unexpected.  From leaking pipes to a natural disaster, the term “water damage” can cover a variety of situations. It is important that you check your homeowner’s policy and truly understand your coverage limits.  If you think it will never happen to you, think again. According to statistics set forth by the American Insurance Association, nearly 40% of current homeowners have experienced some form of a water damage loss.  It is the second most common reason for filing an insurance claim in the United States and causes billions in property damage each year. The most common cause of water damage is completely preventable! Broken pipes and hoses from ice maker lines, dishwashers and washing machines are the number one culprit.  Did you know that nearly 250 gallons of water can escape from a 1/8-inch crack in a typical household pipe in a 24-hour period? You can visit your local home improvement store to replace old pipes with new materials for an easy fix. Nobody can ever predict the future, but knowledge is always your best line of defense!  If you experience water damage, remember that SERVPRO of Southwest Mobile is available 24/7 to help…call us at 251-343-0534.