Recent Posts

One Stop Shop

11/9/2019 (Permalink)

The SERVPRO name is synonymous with Fire and Water, but at SERVPRO of Southwest Mobile we offer much more than just mitigation and restoration services.   We provide a wide range of both residential and commercial services.  No job is too complicated, too large or too intimidating.  From mold remediation, to biohazard cleanups and storm situations, we have tackled it all.    When it comes to cleaning, we are a “one stop shop” offering a wide range of services and we can event create customized maintenance plans to suit the needs of our commercial clients.   We also offer textile cleaning and we are the only provider here along the Gulf Coast to utilize the Esporta washing system.  This innovative system allows us to clean a wide range of textiles and soft contents and restore items that would have previously been deemed as unsalvageable.  We are committed to expanding our service offerings so that our customers only deal with one vendor when the unexpected occurs.  Taking care of our clients is our top priority and we will never stop trying to improve their experience!

Like It Never Even Happened

11/9/2019 (Permalink)

Your home is quite possibly the biggest investment you will ever make.  When water or fire damage strikes, it can be one of the most stressful events you will ever encounter.  Choosing a restoration company may seem overwhelming but choosing SERVPRO means that you will have peace of mind.  SERVPRO has been the leader in the restoration industry for more than 50 years.  Here along the Gulf Coast, SERVPRO of Southwest Mobile is the clear choice when fire or water takes over your home.  Our certified technicians utilize the latest techniques in the industry to make it "Like it never even happened.”  In addition to experience and training, we have put systems in place to make the process as seamless as possible for our customers.  We will handle everything and help you navigate this stressful and often confusing process.  When happens, leave it to the experts at SERVPRO of Southwest Mobile.  We are here to take of you!

Customer Service

11/9/2019 (Permalink)

At SERVPRO of Southwest Mobile we believe that our commitment to superior customer service and unparalleled results is truly what sets us apart.   We understand how stressful it can be to experience a fire or water damage in your home or office and we want to help you every step of the way.  From fast response times to friendly and empathetic service, we realize it’s about more than just the cleanup process.  We emphasize communication and coordinate with insurance companies directly make the entire experience smoother for our clients.   Our first responders arrive on site within one hour of your initial call to evaluate the situation.  They will walk you through an overview of the process and have a crew on-site within three hours to begin the mitigation work.  Water and fire damage are always a surprise when they occur, and we believe that you shouldn’t have to deal with any more surprises when it comes to the cleanup! 

Mold Remediation Experts

11/1/2019 (Permalink)

Did you know it takes less than 24 hours for mold growth to begin after a water damage?  Many factors can influence the rate at which the growth begins.  Here along the Gulf Coast, we have an environment that is the perfect storm when it comes to mold.  High heat, along with high humidity and extended periods of what weather make the perfect breeding ground.  Mobile is basically a real-world version of a Petri dish.  Mold comes in many colors and forms, but it is all biologically the same structure.  Mold is made up of tiny spores that bind together to create colonies.  The proper treatment of mold when remediation get is extremely important to prevent the spread of mold. If not handled properly, a small area of mold can spread become a huge problem.  When the colony is disturbed the small spores that have been bound together can be released and travel through the air.  They can attach to another surface where more colonies begin to grow.  The spores can travel through the vents in HVAC units as well.  Proper containment is critical when remediation a mold issue. It is crucial to have a trained, qualified team of specialist to prevent further damage.  At SERVPRO of Southwest Mobile, we are IICRC certified in mold remediation.  If you think you have an issue, contact us at 251-343-0534

Commercial Post Cleaning

11/1/2019 (Permalink)

Cleaning up after a construction or remodeling job at your business can be a big job.  It is more than your typical cleaning crew can handle.  For commercial post cleaning, you need the experts in commercial cleaning services.  You need SERVPRO of Southwest Mobile.  We are here when you need us to handle any size job and we service all of Mobile County as well as outlying areas.  We have traveled all along the Gulf Coast from Mississippi to Florida to answer our clients calls.  Our wide range of experience means we can clean virtually anything.  From industrial manufacturing plants, to chemical plants and distribution warehouses, we have worked in all areas of commercial cleaning and we know how to get the job done! We even offer annual maintenance plans customized to your unique needs.  Take the guesswork out of your routine cleaning services and let us design one for you.  Give us a call at 251-343-0534 for more information.

Storm Stories

10/23/2019 (Permalink)

green SERVPRO truck in front of house In Chicago, during the Polar Vortex event of 2018.

Helping people is the driving force behind what we do at SERVPRO of Southwest Mobile.  Everyday presents us with the opportunity to help someone on some level.  Every job, no matter the degree of damage, is a disaster for those going through it.  Helping, no matter how small the job, is what makes our jobs so satisfying.  This was part of our motivation for taking the extra steps to become part of the SERVPRO Disaster Recovery Network.  As part of this team, we go to those places where Mother Nature has released her fury.  We are there to help victims pick up the pieces after a storm or other weather event.  We have traveled to New York, Baton Rouge, Houston, Tupelo, Chicago, North Carolina, Omaha, Louisville throughout the years cleaning up those areas ravaged by hurricanes, floods, tornadoes and winter storms.  Each of these events is a chapter in our story.  Each of these stories has left an indelible impression on our hearts and provides the fuel that feeds our passion for what we do each and every day.

Staying in the Know

8/22/2019 (Permalink)

Severe weather can come out of nowhere.  Here in Mobile, we are all too familiar with forceful pop up thunderstorms that can strike at any time, especially in the summer.  How do you stay ready?  Watching the weather while you are getting ready for the day, doesn’t always keep your prepared.  With today’s technology there are a wide variety of ways to receive notifications and SERVPRO of Southwest Mobile wants to make sure you are “Ready for whatever happens”.  If you have your email linked to your mobile device and receive up to the minute notifications, this may be a great option for receiving severe weather alerts.  If you are like many of us and don’t want to have to think emails when you aren’t at work, text messaging may be a better choice.  Text messages area a great way to make sure you receive alerts.  Just always make sure to go to your device settings and allow notifications.  If you set your phone to do not disturb during certain hours, make sure that text message notifications from your platform of choice are set to allow.  As far as what service you use, the options are almost limitless.  From local news stations to national outlets such as NOAA and apps such as Weather Underground, the best thing to do is try them out and stick with the one that works best for your needs.  For a listing of services that offer severe alerts via email and text, you can visit weather.gov by  CLICKING HERE.

Commercial ERP

8/18/2019 (Permalink)

At SERVPRO of Southwest Mobile, we offer a full range of service options geared towards our commercial clients’ needs.  From scheduled maintenance plans to mold, fire and water mitigation, we are here to help.  We have strategically developed procedures and systems to ensure that no job is too big for us to handle.  We truly want to be your “one stop “.  If it needs to be cleaned, maintained, or restored; we can do it.  We also offer an amazing free service to help you prepare for the unexpected and protect your company.  Did you know that nearly 50% of businesses never reopen after a business interruption?  We understand how critical it is to be prepared and we developed our Emergency Ready Plan (ERP) to help make sure you are “Ready for whatever happens”.  Our ERP is designed to help you quickly and easily access crucial information in the event of an emergency.  From everyday disasters to catastrophic events, the SERVPRO Ready Plan app puts everything you need at your fingertips.  You can easily manage the situation and, with the help of our SERVPRO team, get back on track faster.  Together we can reduce downtime and make it “Like it never even happened.”  Call us today to schedule your FREE Emergency Ready Plan consultation. 

What is a Hurricane?

8/18/2019 (Permalink)

A hurricane is defined by the Merriam Webster Dictionary as “a tropical cyclone with winds of 74 mph hour or greater that occurs especially in the western Atlantic, that is usually accompanied by rain, thunder, and lightning, and that sometimes moves into temperate latitudes.”  A cyclone is “a storm or system of winds that rotates about a system of low atmospheric pressure, advances at speeds of 20-30 mph and often brings heavy rain.”  This means that a hurricane is always a cyclone, but a cyclone is not necessarily a hurricane.  A cyclone can also be a typhoon or a tornado.  Cyclones that occur in the North Atlantic, Caribbean and northeastern Pacific are known as hurricanes.  The most active tropical-cyclone basin in the world is the Northwest Pacific and when these storms occur there, they are known as typhoons. In the Indian and South Pacific Oceans, they are simply referred to as cyclones.  No matter what they are called, they can all bring about devastating effects and SERVPRO of Southwest Mobile wants you to know we will be Here to Help.®  As a member of the SERVPRO Disaster Recovery Team, we have countless hours helping those affected by catastrophic events.  From fires to floods and even hurricanes, we can handle it all!

Fire to Water

7/24/2019 (Permalink)

Fire restoration is our business.  We are so glad that we can be there to help people put the pieces back together after a fire.  There is so much more involved than simply repairing the damage and cleaning up the soot.  Often fire damage and water damage go hand in hand.  Obviously, the way to put out a fire is with water.  As firefighters spray a blaze to put the flames out, many times contents that were not affected by the fire itself can end up as collateral damage.  At SERVPRO of Southwest Mobile, we have crews that have been highly trained and certified in both Fire Damage and Water Damage.  From the moment we arrive on site, we communicate with our clients every step of the way and let them know exactly what to expect.  A fire is a very traumatic and stressful experience and we realize we are there not only to clean up, but also to console our clients as much as we can.  You can rest assured that from the packout process through the cleaning and delivery back to their homes, we will be there to assist with all their questions and concerns.  And our state-of-the-art processes and technologies, including the Esporta washing system, means we can clean their contents better than ever before.  From various soot damage to the formidable staining that soot and water can lead to, we can do it all.